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Please allow 4-5 working days for standard delivery (although normally it is much quicker than that)  If your item is still not with you, please check that a neighbour or family member has not taken them in for you.

The next step is to contact your Royal Mail delivery office to find out whether they are holding your item for you.  Royal Mail will normally leave a 'Sorry we missed you' card.   Please don't worry.  All our items are tracked, so once we have discovered that an item hasn't arrived, we can find out where it is in the system for you or post you another one out if it has been lost.  

Each large, thick, biodegradable, antibacterial body wipe is made from plant-fibres (cellulose) and is similar in size to a piece of A4 paper.  Because they are made from Plant Fibres, they can be buried, composted or thrown in the bin.

Nothing!  If you're getting good results with this, why change?  Flannels are environmentally sound, cheap to use and wash and best of all, you can use your favourite smelling soap with it.

Just remember to change your flannel each day (bacteria will build up on it otherwise and it will smell awful) and wash at 60 Celcius to keep it smelling fresh and clean.  

On the other hand, if you're like many of our customers who struggle to mobilise, stand or carry pots of hot water around with you, then a FreshWipes Body Wipe is the next best thing.  

As with flannels, start with your cleanest areas first and work down the sweatiest/more private areas last. Most people will find that one wipe will be sufficient for a full body cleanse, however,  If need be, you can use 2 wipes if you're worried about cross-contamination.