FAQ's about our Body Wipes - No Shower!
What are FreshWipes made from?:
Each large, thick, biodegradable, antibacterial body wipe is made from plant-fibres (cellulose) and is similar in size to a piece of A4 paper. Because they are made from Plant Fibres, they can be buried, composted or thrown in the bin.
Can I flush FreshWipes down the toilet?
No, our body wipes are not flushable (they are too big and thick!). Please put them in the bin, compost bin or bury them.
How many are in a pack?
There are 12 extra-large antibacterial body wipes in each pack and 10 of the 20x15cm wipes in each pack of MINIS.
What are the antibacterial ingredients and are they safe for skin?
FreshWipes contain Chlorhexidine Digluconate (commonly found in Savlon and Corsodyl Mouthwash) and Benzalkonium Chloride. Both are at a low enough level to avoid irritation, but active enough to neutralise the bacterial responsible for body odour.
Can I use FreshWipes all over?
You can safely use our body wipes on most areas of your body (externally) but you must avoid your face and particularly your eyes to avoid irritation. If you do get the product in your eyes, rinse thoroughly for several minutes with clean water and seek medical attention if irritation persists.
Are FreshWipes Body Wipes Scented?
Yes, they have a very light Coconut or light Grapefruit fragrance which is suitable for both men and women or just use our unscented/fragrance free body wipes if you're sensitive to perfume.
Can't I just use baby wipes?
Yes of course you can! However our customers have told us that they much prefer our body wipes because they:
Are larger and wetter enabling you to clean your whole body with one wipe
Contain active ingredients to remove the body odour and a light fragrance to leave you smelling shower-fresh
Are much thicker and therefore do not tear
- Do not contain plastic. (Most regular baby wipes contain plastic and will take over 100 years to degrade)
Do you do samples?
Unfortunately not at this time. If you would like to try a packet, please go ahead and order and you are welcome to return them if you are not happy for a full refund. We have sold over 250,000 packs and have a return rate of less than 0.1%!
My item hasn't arrived what should I do?
Please allow 4-5 working days for standard delivery (although normally it is much quicker than that) If your item is still not with you, please check that a neighbour or family member has not taken them in for you. The next step is to contact your Royal Mail delivery office to find out whether they are holding your item for you. Royal Mail will normally leave a 'Sorry we missed you' card. Please don't worry. All our items are tracked, so once we have discovered that an item hasn't arrived, we can find out where it is in the system for you or post you another one out if it has been lost.
I've come out in a rash, what should I do?
If you come out in a rash, have itchy skin, or experience any swelling after using our body wipes (or shampoo caps!), please wash the area with soap and water and discontinue use. Please seek medical advice as you may have an allergy. If medical advice is needed, please take the packet with you.
Why are you so expensive?
When most people ask this question, it's because they are comparing our antibacterial body wipes to a baby wipe or a facial wipe and compared to those ordinary wipes, yes on first inspection we do seem expensive and here's why:
- Baby/Facial wipes tend to be very small, tear easily, are made of plastic (i.e. don't biodegrade) are very thin, can leave you feeling sticky and don't contain any antibacterial agents to remove your body odour (don't be embarrassed - we all get it occasionally!) In contrast, a FreshWipes Antibacterial Body Wipe is huge (12x8") is really, really thick and strong, smells gorgeous, is made from plant fibres (thus biodegradable) and contains Chlorhexidine, an antibacterial agent which neutralises the bacteria that cause odour.
- Ordinary wipes tend to be sold in packs of 50-100 wipes for often less than £1 and you can pick them up with your weekly shop in the Supermarket. A pack will normally weigh around 100-200 grams so on first glance it looks great value. And it is, if you're just using them to wipe your hands or your face! However, if you're looking to clean your whole body with these, you're going to need an awful lot of them. Sometimes in excess of 10! That's because they are so small and dry out quickly (lack of moisture). In addition without any odour-killing ingredients, you're just spreading the bacterial all around your body. Ewwww. Our packs of 12 body wipes are nearly double the weight at 367 grams (13oz in old money) so each body wipe is literally saturated with enough solution to clean your whole body.
- We ship your antibacterial body wipes to your door. For Free! Well it's not really for free is it? Instead the shipping price is included in the pack price. It costs us £1.85 to ship a pack of our body wipes to you, so without this cost we would be a bit more affordable, however you would actually have to leave the house to go and buy them...If you don't mind doing this, then sign up for our newsletter and we will let you know when we are stocked at a pharmacy near you.
Why Can't I Flush your Body Wipes
In the same way that you wouldn't flush a flannel down the toilet for fear of clogging your pipes, you can't flush these either. They are too big and thick! Trust us, your plumber will thank you (and also your water board for that matter) Please dispose of your FreshWipes Body Wipes in the bin or in your composter.
What's wrong with a Flannel, Soap & Water?
Nothing! If you're getting good results with this, why change? Flannels are environmentally sound, cheap to use and wash and best of all, you can use your favourite smelling soap with it. Just remember to change your flannel each day (bacteria will build up on it otherwise and it will smell awful) and wash at 60 Celcius to keep it smelling fresh and clean. On the other hand, if you're like many of our customers who struggle to mobilise, stand or carry pots of hot water around with you, then a FreshWipes Body Wipe is the next best thing. As with flannels, start with your cleanest areas first and work down the sweatiest/more private areas last. Most people will find that one wipe will be sufficient for a full body cleanse, however, If need be, you can use 2 wipes if you're worried about cross-contamination,
Do you have any other scents? I don't like coconut
Another secret here... we love this smell, however we have come to realise that it's a bit like Marmite, you either love it, or hate it. The good news for the haters, is that we have now launched our fresh grapefruit and our unscented body wipes and our customers love them.
Why haven't I heard of your company before?
Just in the same way that you'd probably never heard of Netflix or Apple 20 years ago, the same is true for us. Sure, we are a new company and we haven't proved ourselves to you yet, but give us a chance to show you how good we can be. Read our body wipe reviews. Do a search for FreshWipes Body Wipes online or buy them from Amazon here if that makes you feel better. Join our Facebook group and talk to other customers, whatever makes you feel happier. Please tell us what we can do to become more trusted in your eyes and we will do it. Just remember, your credit card details are safe on our site but if you would rather phone and speak to me directly, you can! Just call 01323 337000 (Mon-Friday 9am-5pm)
Remember, we offer a no quibble money back guarantee if you're not happy. What have you got to lose?
Can I use your wipes if I'm allergic to Chlorhexidine?
If you're allergic to Chlorhexidine (commonly found in Savlon, Germolene and some mouthwashes) then you can't use our wipes or shampoo caps unfortunately. I recommend that you try to find some other body wipes without this key ingredient. Allergies on the skin commonly present as a red, itchy rash a bit like prickly heat. If this happens to you, wash off the area with soap and water (soap deactivates Chlorhexidine) and discontinue use. Please inform your doctor so they can add this to your medical notes as this is a commonly used antibacterial agent in hospitals.
Are your body wipes bad for the environment?
No, our body wipes are made from plant fibres (cellulose). They will naturally break down over time and degrade in around 90 days, unlike regular wipes which are made from plastic. In the same way as your cotton T-Shirt isn't bad for the environment, neither are we. However, as mentioned above, please don't flush our body wipes. You don't want one our wipes floating past you on your next Sea-Swim....(if they don't clog up your drains first)
What is a Shampoo Cap and how does it work?
A Shampoo cap is an easy way to wash your hair without water if you can't shower or bath for any reason. Of course, it's never going to be quite as good as hot water and shampoo, but it's a very close second! Simply place the rinse-free shampoo cap on your head, massage your hair through the cap for 3 minutes and the liquid contained within the shampoo cap will wash and condition your hair. Afterwards, towel dry off any residue and comb/style as normal. There's no need to rinse. Our FreshWipes shampoo caps are Ideal for after surgery or for elderly/disabled people. They can be microwaved prior to use or used cold straight from pack. ALWAYS follow the instructions on the back of the pack.
FULL LIST OF INGREDIENTS
AQUA, CHLORHEXIDINE DIGLUCONATE, DEHYDROACETIC ACID, GLYCERIN, TOCOPHEROL, PROPYLENE GLYCOL, BENZALKONIUM CHLORIDE, LAURYL GLUCOSIDE, COCOS NUCIFERA OIL, CHAMOMILLA RECUTITA FLOWER EXTRACT, ALLANTOIN, CITRIC ACID
AQUA, CHLORHEXIDINE DIGLUCONATE, DEHYDROACETIC ACID, TOCOPHEROL, PROPYLENE GLYCOL, ALOE BARBADENSIS EXTRACT, BENZALKONIUM CHLORIDE, LAURYL GLUCOSIDE, GLYCERIN, CITRUS PARADISI PEEL OIL (GRAPEFRUIT – CONTAINS LIMONENE), CHAMOMILLA RECUTITA FLOWER EXTRACT, ALLANTOIN, CITRIC ACID
AQUA, CHLORHEXIDINE DIGLUCONATE, DEHYDROACETIC ACID, GLYCERIN, BENZALKONIUM CHLORIDE, ALOE BARBADENSIS LEAF EXTRACT (ALOE VERA), TOCOPHEROL, PROPYLENE GLYCOL, LAURYL GLUCOSIDE, CHAMOMILLA RECUTITA FLOWER EXTRACT (MATRICARIA), ALLANTOIN, CITRIC ACID
FreshWipes Shampoo Cap Ingredients:
FreshWipes Shampoo Cap
Aqua, Phenoxyethanol, Panthenol, Lauryl glucoside, Dimethicone, Chlorhexidine digluconate, Polysorbate 20, Pafum, Glycerin, Citric acid, Allantoin, Ethylhexylglycerin, Chamomilla recutita extract, Aloe barbadensis extract, Linoleamidopropyl PG-dimonium chloride phosphate, Tocopheryl acetate
ALLERGENS PRESENT: LIMONENE, LINALOL, HEXYL CINNAMAL