Shipping policy

Shipping Information
Standard Delivery
Standard delivery is sent via Royal Mail or Evri, depending on your postcode. Please allow up to 7 working days for your order to arrive. Additional time may be required for deliveries to Northern Ireland, the Highlands and Islands.
Express Delivery
For a faster service, select Express Delivery at checkout. Please allow 2–3 working days for your order to arrive.
Royal Mail 1st Class
You can also choose Royal Mail 1st Class at checkout. Please allow 1–2 working days for delivery.
Please note that all delivery times are estimated and refer to working days. Once your order has been dispatched, delivery is handled by the selected courier and occasional delays can occur.

Orders placed before 4pm Mon-Friday are dispatched the same day. All parcels are tracked.

Changed your mind? You can return unused, unopened items within 14 days of delivery for a refund. Unfortunately, we can't cover return postage costs. 

For faulty or missing items, please don't hesitate to get in touch with sales@freshwipes.co.uk and we’ll sort it.